The Moffatts forever!

i hate to say that…but

WTF?!

i’m still proud to say it!

if there’s one band that i’ll be really loyal to…

it would be them!

moffattians >> they still roam here on this earth! \m/

haha! yep, damn proud!

Free…at last!

i’m already out of that prison i call, "call center." Finally! i won’t have to deal with whiny Sams who are either extra sweet or sick in the head (sorry, i’m only basing it from my experience). After months and months of desperation and whining about not wanting to go to work, i’ve finally made the decision to get the hell out of there and find a career that will make me love my job more.

What to hate?

Since we’re marketing people who live outside of the Philippines, it means we don’t follow Philippine holidays. For my first job, it was such a bummer going to work on holidays (esp. on Christmas and holy week) and all you receive are complaints from passengers trapped because of the fucking blizzards! Its such a nightmare especially if your account is an airline account! Literally, there are no holidays in the airline industry!

Second, filing for leaves. I understand that in this field of work the number of people to take calls are monitored very carefully, that’s why you have to file your leave way way ahead and its on a first come first serve basis or how tenured you are! That’s the reason why i have to go. I can’t accept the very nature of the rules.

The nature of the job is the main reason why i left. For someone who wants to smoke when they are stressed and for someone who practice sing-screaming, talking 8 or 9 hours straight everyday will literally give you a bleeding throat. This is the kind of work where if you have tootache or sore throat, you won’t be able to function well because you have to concentrate on each call! We’re dealing with reservations and money here, and its not like office work where in if you have sore throat or flu, you can still do your papers.

I understand the nature of the whole policies and of the job and i find it not suitable for me anymore that’s why i need to be out of there.

What to love?

The AUXes!!!!!!! From aux 1-9, that serve as a reason for you not to take calls! Auxes include breaks and other stuff such as coaching or system issues! Enough said. No more explanation needed.

The people that you work with are very diverse! What’s very good about the call center industry is that they don’t discriminate people who apply for the job. As long as you meet the qualifications and the exams, then you’re in! Take it from me. You work with people who came from all walks of life and most of them started out young!

Team Phillies is composed of agents with ages from 20-33. They are diverse people who loves to have fun despite of life’s heaviness. For the past 11 months that i was there, they became part of my motivation to go to work everyday. However, when the client decided to change the restdays of each team member, it added to one of the reasons why i should leave.

If we’re not call center agents, i will not leave them.

But i have a different path to take and for the rest, i’ll miss you and goodluck!

I CAN BREATHE…for now.

jevay \m/